Terms of Service

2.1 Permitted Use

You may use the Website for lawful purposes only. You agree not to use the Website in any way that violates applicable Australian or international laws or regulations; transmit any unsolicited commercial communications or spam; attempt to gain unauthorised access to any part of the Website or our systems; introduce viruses, malware, or other malicious code; scrape, crawl, or harvest content from the Website without our express written consent; or reproduce, distribute, or create derivative works from our content without authorisation.

2.2 Availability

We do not guarantee that the Website will be available at all times or that it will be free from errors. We reserve the right to suspend, restrict, or terminate access to the Website at any time without notice.

3.1 Service Agreements

Specific terms for our Services, including scope, fees, timelines, and deliverables, are set out in individual service agreements or statements of work entered into between NFT and the client. In the event of any conflict between these Terms and a service agreement, the service agreement will prevail to the extent of the conflict.

3.2 Quotations and Proposals

Quotations and proposals provided by NFT are valid for 30 days from the date of issue unless otherwise stated. A proposal does not constitute a binding agreement until a service agreement is signed by both parties.

3.3 Changes to Services

Any changes to agreed services must be documented in a written change request, assessed for impact on cost and timeline, and approved by both parties before additional work commences.

4.1 Fees

Fees for Services are as agreed in the applicable service agreement. NFT reserves the right to revise its rates for new engagements with reasonable notice.

4.2 Payment Terms

Unless otherwise agreed in writing, invoices are due within 14 days of the invoice date. Late payments may attract interest at the rate of 10% per annum calculated daily.

4.3 Taxes

All fees are exclusive of GST unless stated otherwise. Where GST applies, it will be added to the invoice at the applicable rate.

5.1 NFT Content

All content on the Website, including text, images, logos, graphics, and methodology documentation, is owned by or licensed to NFT. You may not reproduce, distribute, or create derivative works from our content without our express written consent.

5.2 Deliverables

Ownership of deliverables produced as part of contracted Services is as specified in the applicable service agreement. Where not specified, deliverables are licensed to the client for use in connection with the project, but NFT retains all underlying intellectual property in methodologies, tools, and templates.

5.3 Client Content

You retain ownership of any content, data, or materials you provide to NFT in connection with our Services. By providing such materials, you grant NFT a limited licence to use them solely for the purposes of delivering the agreed Services.

7.1 General Limitation

To the maximum extent permitted by law, NFT’s total liability to you for any claim arising out of or in connection with the Website or Services is limited to the fees paid by you to NFT in the three months preceding the event giving rise to the claim.

7.2 Exclusion of Consequential Loss

To the maximum extent permitted by law, NFT excludes all liability for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption, even if NFT has been advised of the possibility of such damages.

7.3 Consumer Guarantees

Nothing in these Terms excludes or limits any rights you may have under the Australian Consumer Law that cannot be excluded or limited by law.